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BlendJet

Need help troubleshooting your BlendJet? Have a question about your order? Wondering what a JetPack is? You’ll find instant answers to all of these questions and more in our Help Center. It’s pretty much like being an all-knowing blend master.

BlendJet Help Center

How can I get help troubleshooting?

Can the BlendJet 2 crush ice and frozen fruit?

Can I use hot liquids in the BlendJet 2?

Can I fly with the BlendJet 2?

How do I properly store the BlendJet 2?

How do I clean the BlendJet 2?

How many ounces does the BlendJet 2 hold?

How much does the BlendJet 2 weigh?

Do you offer replacement parts?

Where can I find accessory products, like the XL Jar?

Where can I find recipes for my BlendJet 2?

PRODUCT QUESTIONS

How do I track my order?

What’s your shipping policy?

Where do you ship?

Can I ship to a PO Box or APO/FPO address?

What if I entered the wrong shipping address?

What if I want to change or cancel my order?

ORDERS, SHIPPING & TRACKING

What payment methods do you accept?

What’s your return policy?

What is your warranty?

When can I expect my refund?

Do you offer discount codes or coupons?

Can I stack discount codes?

PAYMENT & RETURNS

What is AfterPay?

How do I use Afterpay?

Are there extra fees when I use Afterpay?

Is there a minimum that I must spend in order to use Afterpay?

Where can I find out more about Afterpay?

How do I return or exchange an item purchased using AfterPay?

AFTER PAY

How do I modify my subscription plan?

How do I skip a delivery?

How do I pause my subscription?

How do I change or cancel my latest order?

How do I cancel my JetPack subscription?

SUBSCRIPTIONS

Why freeze-dried fruits and veggies?

Do JetPacks need to be refrigerated?

Can I use almond/soy/oat/dairy milk with my JetPack?

I have a nut or soy allergy. Is it safe to consume JetPacks?

Are JetPacks gluten-free?

Are JetPacks Kosher?

Where do you ship JetPacks?

JETPACKS

What is the Extend Protection Plan warranty?

Can I add Extend to an order that’s already shipped?

What is the process to file a claim under an Extend Protection Plan?

EXTENDED WARRANTIES

What is Route Package Protection?

Why use Route?

How do I file a claim for a lost, stolen, or damaged package?

Is Route a licensed insurance company?

ROUTE PROTECTION

Did you invent the portable blender?

Where are you located?

What’s your story?

COMPANY

BlendJet Recall Announcement (5/13/25)

Will I still receive my replacement?

If I have a BlendJet 2, what should I do with the item?

Are stores still selling the affected BlendJet 2?

Safety and Recalls

Get instant answers to the most common questions.

Wondering where your order is? You’ve come to the right place.

Not 100% satisfied? Don't worry, you're covered by a 30-day guarantee.

Find out how you can buy now and pay later.

Save yourself time and money with a sipscription.

Learn all about our Ready-to-Blend beverages.

We get it, accidents happen. That’s why we offer an extended warranty.

Safeguard against any hiccups that arise during shipping.

Meet the folks behind your new favorite blender.

Learn more about our Safety and Recall processes.

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